Each member of the Trinitas Regional Medical Center staff is dedicated to providing you
and your loved ones with the highest quality healthcare and customer
service. Quality measurement and improvement are matters that we take very
seriously. That is why we value all feedback, positive or negative.
If an issue should arise, please know that we place high importance on
providing you with a quick and satisfying resolution.
Any member of the Trinitas Regional Medical Center staff who is made aware of a concern is
empowered to resolve the issue if it is within the scope of his or her
authority. If the matter cannot be resolved to your satisfaction, the staff
member will seek the assistance of his or her supervisor. We will make every
effort to resolve your issue immediately.
If you would like to express your comments - positive or negative -
regarding your care, please use the following link to communicate with
Trinitas Regional Medical Center's administration.
If we have not met your expectations and have not resolved your concern to
your satisfaction, you may contact:
Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Health Care Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
We look forward to providing quality care and service to you and your loved